By:
Stephen Dupont
13/01/2020
Futurists are not only curious, they’ve learned to train their curiosity to see things others don’t. Doing so allows them to anticipate customer needs to develop more effective communications. By Stephen Dupont.
By:
Maril MacDonald
06/01/2020
The communication profession must recognize and understand the differences between “change” and “transformation” and develop the distinct skills each require. By Maril MacDonald.
By:
Ann Marie Gothard
23/12/2019
Health care solutions provider Henry Schein works hard to ensure consistency in the way its “Rely on us” brand promise is delivered internationally. By Ann Marie Gothard.
By:
Tony Langham
16/12/2019
Reputation management must be established as a core management discipline, not a communications function. And we have to get better at telling our clients and organisations what they need. By Tony Langham.
By:
Senjam Raj Sekhar
09/12/2019
PR consultancies declined to work on a global image campaign for the Hong Kong government. Was this the right decision? Or should they have behaved more like lawyers? By Senjam Raj Sekhar.
By:
Barbrha Ibáñez
02/12/2019
Metrics can be as customized as needed. But if tailored ones are to work well, you have to know what you want to find. By Barbrha Ibáñez
By:
Jeff Risley
25/11/2019
Lack of public trust in energy infrastructure projects presents a big challenge. By Jeff Risley.
By:
Ellen Gunning
18/11/2019
Writing a book inevitably introduces you to new people and new concepts. And it’s hard to beat the sight of your own name on the cover. By Ellen Gunning.
By:
Simon Sproule,
11/11/2019
An integrated communications model can be a hugely effective and efficient way to manage an increasingly complex and interconnected stakeholder universe. By Simon Sproule.
By:
Rakhee Lalvani
04/11/2019
If a brand can connect with people through a suitable emotional trigger, it becomes more real, infinitely more personal and far more compelling than an advert that bangs on about amazing product features. By Rakhee Lalvani.