There is more to dialogue than feedback loops or two-way symmetrical communication – it is an orientation, which may sit uncomfortably in an organizational setting. By Øyvind Ihlen.
The once potent technology press is now far thinner on the ground. With fewer tech journalists around, well-informed local bloggers have become the key influencers. By Eric Dragt.
Although June is Gay Pride Awareness Month, public relations continues to struggle with LGBT equality. By Richard Waters.
To follow or not to follow? What are the best Twitter-handling strategies? By Roger Darnell