Thought Leadership Essays

Viewing posts from December, 2022

ITL #504   The anatomy of engagement: mapping stories to the journey

author"s portrait Perpetuating the customer journey means storytelling at every interaction. By Mark Nardone.

ITL #503   Changing a tired narrative: Africa’s brain drain ambassadors

author"s portrait Wherever we go in the world, we all have a responsibility to tell Africa’s positive stories. By Chris Genasi.

ITL #502   PR and KPIs: measuring the intangibles of brand awareness and a good reputation

author"s portrait Marketing and PR are often confused in what they can and cannot do, as well as the ways that success can be measured. How do PR pros put a price on success? (Hint: they don’t.) By Ayelet Noff.
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