ITL #358   Thailand: communications challenges for international brands and organisations

Strong and sustained economic growth has made Thailand an attractive proposition for international brands. But while opportunities are rife, it’s not an easy market to crack. By Karin Lohitnavy.

ITL #357   Authenticity and emotional branding: reputation must-haves in 2020

Companies that are open, genuine and communicate often have far stronger reputations. By Lena Soh-Ng.

ITL #356   Crisis management: a holding statement won’t hold for long

What good is a holding statement in an age when people want quick fixes, instant answers and rapid responses? By Gerry McCusker.

ITL #355 Gambling problems: how purpose and sustainability would have saved the betting industry in Kenya

Things would have turned out far better for Kenya’s once high-flying betting companies had they spent less time cultivating a brash image and invested more in stakeholder management and a sustainable positioning. By Amy Wahome.

ITL #354   Changing the rules: public relations in a sharing economy

Businesses in the communications sector have been slow to apply lessons from the sharing economy. By Ilissa Miller.

ITL #353   Looking forward: why strategic communicators need a futurist (and curious) mindset

Futurists are not only curious, they’ve learned to train their curiosity to see things others don’t. Doing so allows them to anticipate customer needs to develop more effective communications. By Stephen Dupont.

ITL #352 Change versus transformation: our new communications imperative

The communication profession must recognize and understand the differences between “change” and “transformation” and develop the distinct skills each require. By Maril MacDonald.

ITL #351   Henry Schein: delivering a brand story across language and cultural barriers

Health care solutions provider Henry Schein works hard to ensure consistency in the way its “Rely on us” brand promise is delivered internationally. By Ann Marie Gothard.

ITL #350   Repositioning our industry: time to call ourselves reputation managers

Reputation management must be established as a core management discipline, not a communications function. And we have to get better at telling our clients and organisations what they need. By Tony Langham.

ITL #349   Right to PR counsel: resolving the Hong Kong dilemma

PR consultancies declined to work on a global image campaign for the Hong Kong government. Was this the right decision? Or should they have behaved more like lawyers? By Senjam Raj Sekhar.
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