Istanbul is a big city with 15 million population and is one of precious city of the world in terms of location and geographical structure. As Istanbul Metropolitan Municipality Public Relations Department, we are under responsibility and conscious of having this amazing city. Thats why, we give all kinds of service to people live or visit Istanbul. In the direction of innovations and technological developments, to prevent victimization of citizens during possible crisis, citizens’ requests are taken by 12 communication channels that give service integrated with each other and these requests are conveyed to all deparments to solve requests immediately.

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